Pinnacle of Southaven and The Goldton of Southaven

Please join us in welcoming three full-time therapists at two of our facilities in North Mississippi!

Laura Delbridge, PTA a current resident of the area went to high school at Wooddale in Memphis. Laura earned her Associate degree as a Physical Therapy Assistant from Southwest Community College in Summit, MS. Laura has been a PTA for 9 years and has experience in a variety of healthcare settings, and takes a special interest in working with geriatric patients. Laura and her husband have one child. When she is not helping patients recover, Laura enjoys camping, hiking, and paddleboarding.

Marilyn Tidwell, SLP has an impressive, well-rounded background in her field, beginning with a solid education foundation from Delta State University in Cleveland, MS, where she received her bachelor’s degree in Audiology and Speech Pathology. In 2010, she was inducted into the Delta State University Sports Hall of Fame for her four years of swimming during her undergraduate years. She received her Master’s in Communication Disorders from Louisianna Tech University in Ruston, LA.

In addition, Marilyn is AAC, Vital Stim certified, and has won several awards from ASHA. Marilyn and her husband, a Lieutenant for the Horn Lake Fire Department, have a 13-year-old son. When she is not helping patients recover, Marilyn enjoys swimming, scuba diving, attending Ole Miss Sporting events, watching her son play sports, traveling, and spending time with her three dogs. We are so honored to announce the hire of such an accomplished therapist to care for and grow the speech therapy services at The Pinnacle of Southaven and The Goldton of Southaven.

Kimberly Stewart, Certified Occupational Therapy Assistant and Assistant Director of Rehab, will be serving at Pinnacle of Southaven as well as The Goldton of Southaven. Kimberly received her Associate of Applied Science Degree (AAS) as an Occupational Therapy Assistant at Allegany College of Maryland and is PAMS certified. We know she is prepared to take on the occupational therapy needs of these communities, and we cannot wait to see her patients’ recovery journeys.

Pinnacle of Southaven and The Goldton of Southaven is pleased to announce Zann Harris, OT

We are thrilled to announce the hiring of our new, full-time Occupational Therapist to our therapy team at our two new facilities Pinnacle of Southaven and The Goldton of Southaven. Alexandria Harris, OT plans to serve our team as a therapist and Director of Rehab.

Alexandria has an impressive, well-rounded background in her field, beginning with a solid educational foundation. She graduated from The University of Tennessee Knoxville with a Bachelor of Science in Kinesiology/Psychology and received her Master of Occupational Therapy from the University of Tennessee Health Science Center. In addition, Alexandria is a member of the Alumni Advisory Board for UTHSC.

Alexandria says she chose Occupational Therapy because OT gave purpose to life through patient-centered activities. She is excited to work with clients and experience a variety of clinical settings at Pinnacle of Southaven and The Goldton of Southaven.

We are excited to have Alexandria as a partner and leader in our company, and we look forward to many opportunities for her to further her education and specialize with certification and training. We look forward to her progress, and we know that she will have opportunities to improve our company, our partner facility, and most importantly, our patients in her new role. We wish her all the best!

Pillar 2 Trust

In last week’s discussion of Pillar 2 we reviewed the importance of trust relationships, including our work relationships. I think we all agree that trust must be a two-way street from the top down and the bottom up. I asked last week for feedback from team members on how they view the role of trust, where we are as a company with this pillar and things we can do to improve. I was a bit surprised, but very encouraged, with the feedback that I received. Here are a few of the messages that I received

“I have been with Mid South for more than a year. There are MANY positive things tat I could say, but the BIGGEST thing I feel is trust. Words here align with actions, and all align with my personal beliefs. I feel like my voice is heard. Trust in any relationship requires give and take. It requires time. It must be cultivated, pruned, improved, refined, but never neglected”.

“Building trust can be difficult to build, especially with those we don’t know well or see but a few times a year. It is a personal goal for me to build strong working relationships with my co-workers. Our actions show how trustworthy we are. Maintaining trust is done by being a person of your word and continuing to have consistent, genuine relationships. We are called to love, and love is how we build trust”.

“I believe that ineffective communications will foster a lack of trust in relationships. I have learned that if I don’t have the full story my brain will fill in the gaps with what ‘I think’ is true. I have learned to ask vs allowing space to fill in the gaps. Often, what we hear about others becomes a perceived reality if we don’t hear from that person”.

WOW! What profound insights. I think it is amazing what we can learn from listening to our own team members. There was much more but I trimmed down in the interest of time. Here are three quick things I learned about building trust at Mid South:

1. We are truly blessed to work at a Christian company where faith is our foundation, and we can speak about that faith and work out our faith in our jobs every day. I hope we will be ever mindful of that blessing. That should create a minute-by-minute sense of gratitude that impacts the way we treat and interact with others.

2. We must make a personal commitment to building strong relationships. Don’t wait for others to do this. Let the change begin with you (inside each one of us). Let your actions reflect trust. Make and keep promises. This s an inside-out job. “Love each other as I have loved you” (John 15:12).

3. Listen – Effective communication always begins here. Don’t assume, don’t fill-in-the blank. Ask questions that help you find the whole story so we can understand others completely. This will eliminate so many problems, build trust and improve all our relationships. This is a perfect transition into our third Pillar.